Frequently Asked Questions
Everything you need to know about our heirloom quality collections.
What is the standard shipping time for my order?
We process orders within 2-3 business days. Standard shipping typically takes 5-7 business days within the United States, while international delivery times vary by location.
What is your return and exchange policy?
We offer returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that seasonal clearance items are final sale.
How do I care for my Treehouse Schoolhouse garments?
To preserve the quality of our natural fibers, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the interior label of each piece.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping rates and estimated delivery times are calculated at checkout based on your specific destination.
How can I track my package after it has shipped?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.